Privacy Policy

Last Updated: March 7th, 2025

This Privacy Policy describes how EDM Parts House, LLC ("Company," "we," "our," or "us") collects, uses, and discloses your information when you visit www.edmpartshouse.com (the "Website") or purchase products from us. It also outlines your rights regarding your personal information and how the law protects you.

By using our Website and purchasing from us, you consent to the collection and use of your information as outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation
The words with capitalized initials have specific meanings as defined below. These definitions apply whether they appear in singular or plural form.

Definitions

  • Account – A unique account created for you to access our Website and place orders.

  • Company – Refers to EDM Parts House, LLC

  • Cookies – Small data files stored on your device that track Website usage and preferences.

  • Device – Any device used to access our Website, such as a computer, tablet, or smartphone.

  • Personal Data – Any information related to an identifiable individual.

  • Service – Refers to the Website and any related sales or services.

  • Service Provider – Third-party companies or individuals that help us operate our Website or process data.

  • Usage Data – Data collected automatically through Website interaction, including browsing behavior.

  • You – The individual accessing our Website or making a purchase, or an entity on behalf of which the individual is acting.

Information We Collect

We collect different types of data to provide and improve our Service.

A. Personal Data (Provided by You)

When you use our Website or make a purchase, we may collect:

  • Name, email address, phone number, and billing/shipping address

  • Payment details (processed securely via third-party payment providers)

  • Order history and product preferences

  • Messages sent via contact forms or customer support

B. Usage Data (Collected Automatically)

When you visit our Website, we may collect:

  • IP address, browser type, device type, and operating system

  • Pages viewed, time spent on pages, and navigation patterns

  • Referral source (e.g., search engine, social media, etc.)

C. Cookies & Tracking Technologies

We use Cookies and similar technologies to enhance your experience. You can manage Cookies through your browser settings.

How We Use Your Information

We collect and use your data for the following purposes:

Order Processing & Fulfillment – To complete purchases, ship products, and provide order updates.
Customer Support – To respond to inquiries and assist with technical issues.
Marketing & Promotions – To send promotional emails if you opt-in.
Security & Fraud Prevention – To detect and prevent fraudulent transactions.
Site Analytics & Improvement – To improve Website functionality and performance.

How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment Processors – Secure third-party providers like Stripe, PayPal, etc.

  • Shipping Providers – To fulfill orders and provide tracking updates.

  • Marketing & Analytics Tools – To improve advertising and customer experience (Google Analytics, email marketing platforms).

  • Legal Authorities – If required by law or to protect against fraud.

Your Data Protection Rights

Depending on your location, you may have rights to:
✔ Request access to the personal data we store about you.
✔ Request corrections or updates to your information.
✔ Opt out of marketing communications.
✔ Request deletion of your data (subject to legal requirements).

To exercise your rights, contact us at salescsr.us@gmail.com

Data Security & Retention

We take security seriously and use industry-standard measures to protect your data. However, no online system is 100% secure.

We retain personal data only as long as necessary for:

  • Order fulfillment and transaction records

  • Legal and regulatory obligations

  • Fraud prevention and dispute resolution

Payment Processing

All payments are processed securely through third-party providers (e.g., Stripe, PayPal). We do not store full credit card details on our servers.

Third-party payment providers have their own privacy policies governing the use of your data.

Cookies & Tracking Technologies

We use Cookies to:

  • Remember your shopping cart and account preferences

  • Analyze site traffic and visitor behavior

  • Personalize your shopping experience

You can disable Cookies in your browser settings, but doing so may affect functionality.

Third-Party Links

Our Website may contain links to external sites (e.g., manufacturer websites, industry resources). We are not responsible for their privacy policies or content.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated “Last Updated” date. We encourage you to review this page regularly.

Contact Us

For questions about this Privacy Policy, contact us at:

EDM Parts House
Email: salescsr.us@gmail.com
Phone: (385) 500 7622
Website: www.edmpartshouse.com